I want to be totally transparent with you. Last year, I stopped promoting Bluehost as an affiliate for web hosting. I started noticing a decline in their service and was having constant issues with my own sites that were hosted on their servers, and didn’t feel comfortable recommending them to others because of this.
I had also heard from other Bluehost partners that they were experiencing the same thing. It was a shame, because I truly believed in their product, and I loved working with their team of whom I had built great relationships.
Earlier this year, I decided to check in with my affiliate team to get to the bottom of the issues and see if anything had changed. They were totally honest with me and agreed that their service had declined during those months and then filled me in on some behind-the-scenes details:
Due to the issues they had been experiencing, they began revamping their customer support team. They had hired specialists to sit in and listen to the support calls to eliminate any weak links, if you know what I mean.
They began upgrading their servers and software to meet the demands of their growing customer base.
They really started putting customer satisfaction at the very top of their priority list. They were well aware of any issues and were working hard to fix them, and I really appreciated that.
After our chat, my faith was restored and I decided to give them another chance. I continued to monitor their service until I became confident enough to recommend them on my blog once again. In fact, I wanted to make sure that if any of my readers/visitors who have signed up for their services because of me had ANY issues at all even after their improvements, they would receive VIP treatment.
We worked out a deal so my readers would get that special treatment. You can send me a message directly if you need to reach customer support and your request will be expedited and well taken care of. I don’t believe any other site offers that type of support, so rest easy knowing you are in good hands.
I also wanted to make sure that the service was affordable for my readers, so we worked out a $2.95 per month deal for hosting, which is a-m-a-z-i-n-g.
With my confidence 100% restored, I am absolutely comfortable recommending Bluehost as a web host and believe that the changes they’ve been making and will continue to make can only improve. I hope that this settles any doubts you may have had as well!
I will continue to always promote companies and products that I recommend and believe in and nothing else. I hope that you always know that!